1apiso Privacy Policy

1. Introduction

1apiso ("we," "us," or "the Platform") operates the online casino and sports betting platform accessible at https://1apiso.club. We are committed to safeguarding the privacy of all individuals who interact with our platform, including registered players, visitors, and prospective members.

This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, the parties with whom we may share it, and the rights you have in relation to your data. By registering an account or using the 1apiso platform, you consent to the data practices described in this Policy.

This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA 2012), and its implementing rules and regulations promulgated by the National Privacy Commission (NPC) of the Philippines. 1apiso acts as both a Personal Information Controller (PIC) and Personal Information Processor (PIP) as defined under DPA 2012, depending on the specific processing activity.

2. Personal Data We Collect

1apiso collects the following categories of personal data from players and platform visitors:

Identity and Contact Data:

• Full legal name as appearing on a government-issued ID;
• Date of birth (used to verify the 21+ age requirement);
• Philippine mobile number;
• Email address (if provided);
• Residential address (required for enhanced KYC verification).

Financial Data:

• GCash or PayMaya account number (mobile number associated with the e-wallet);
• Bank account name and number (for bank transfer withdrawals via BPI, BDO, Metrobank, or other supported banks);
• Deposit and withdrawal transaction history;
• Wallet balance and gaming transaction records.

Identity Verification Documents:

• Scanned copies or photographs of government-issued IDs (PhilSys National ID, UMID, driver's license, Philippine passport, or SSS/GSIS ID);
• Selfie or liveness check images submitted during the KYC verification process.

Technical and Usage Data:

• IP address and approximate geographic location;
• Device type, operating system, and browser version;
• Pages visited, games played, session duration, and interaction logs;
• Cookie identifiers and session tokens.

3. How We Collect Your Data

1apiso collects personal data through the following means:

• Account Registration: When you create a 1apiso account, you directly provide us with your name, date of birth, and mobile number;
• KYC Verification: When you submit identity documents to complete account verification or unlock higher withdrawal limits;
• Deposits and Withdrawals: Financial data is collected when you initiate transactions via GCash, PayMaya, or bank transfer;
• Platform Usage: Technical and behavioural data is collected automatically through server logs, cookies, and analytics tools as you browse and play on 1apiso;
• Customer Support: When you contact 1apiso via live chat or email, we retain records of your communications for quality assurance and dispute resolution purposes;
• Responsible Gaming Tools: When you set deposit limits, activate cooling-off periods, or request self-exclusion, the data associated with these requests is recorded and enforced.

4. How We Use Your Personal Data

1apiso uses your personal data for the following purposes:

• Account Management: To create, maintain, and secure your 1apiso account;
• Age Verification: To confirm that you are at least 21 years of age, as required under Philippine gaming regulations and our Terms and Conditions;
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, and partner banks;
• Regulatory Compliance: To comply with KYC, AMLA, and PAGCOR-aligned reporting obligations;
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, account compromise, and money laundering;
• Responsible Gaming: To enforce deposit limits, self-exclusion requests, and cooling-off periods, and to identify players who may be exhibiting problematic gaming behaviour;
• Platform Improvement: To analyze usage patterns and improve the 1apiso platform's features, performance, and user experience;
• Marketing Communications: To send you promotional offers, bonus notifications, and relevant updates — but only where you have not opted out of such communications.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, 1apiso processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to provide the services described in our Terms and Conditions, including account creation, payment processing, and game access;
• Legal Obligation: Processing required to comply with applicable Philippine laws, including AMLA, PAGCOR regulations, and NPC directives;
• Legitimate Interest: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where such interests do not override your fundamental rights;
• Consent: Processing of your data for marketing communications and optional platform features, where you have given explicit consent that you may withdraw at any time.

6. Data Sharing and Third Parties

1apiso does not sell or rent your personal data. We may share your data with the following categories of third parties, strictly for the purposes described in this Policy:

• Payment Providers: GCash (GXI), PayMaya (Maya Bank), BPI, BDO, Metrobank, and other payment processors, for the purpose of executing your transactions;
• Game Providers: JILI, Pragmatic Play, PG Soft, Evolution Gaming, and other licensed game providers who supply the games accessible through 1apiso. These providers may process anonymized session data as part of game delivery;
• Identity Verification Services: Third-party KYC and document verification providers engaged by 1apiso to assist with age and identity checks;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies, where disclosure is required by law or court order;
• Analytics Providers: Platform analytics tools used to measure performance and improve user experience. Only anonymized or aggregated data is shared for analytics purposes.

All third-party service providers engaged by 1apiso are required to process personal data only in accordance with our instructions and applicable Philippine data protection law.

7. Data Retention

1apiso retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law:

• Active Accounts: Personal data is retained for the duration of your account's activity on the 1apiso platform;
• Closed Accounts: Following account closure, 1apiso retains transaction records and KYC documents for a minimum of five (5) years in compliance with AMLA record-keeping requirements;
• Self-Excluded Players: Self-exclusion records are retained indefinitely to prevent re-registration by voluntarily excluded players;
• Marketing Data: If you withdraw consent to marketing communications, your opt-out preference is retained permanently to ensure we honour your request.

When personal data is no longer required, 1apiso securely destroys it using methods appropriate to the sensitivity of the data concerned.

8. Cookies and Tracking Technologies

1apiso uses cookies and similar tracking technologies to operate the platform, maintain your login session, and analyze usage patterns. The cookies we use include:

• Essential Cookies: Required for the platform to function — these include session authentication cookies and security tokens. These cannot be disabled without affecting platform functionality;
• Analytics Cookies: Used to measure how players interact with 1apiso pages and features, enabling us to improve the platform. Analytics data is aggregated and does not identify individual players;
• Preference Cookies: Store your language, display, and notification preferences across sessions.

9. Security Measures

1apiso implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure:

• All data transmitted between your device and 1apiso is encrypted using TLS 1.2 or higher;
• Account passwords are stored using industry-standard hashing algorithms — they are never stored or transmitted in plain text;
• Access to player data within 1apiso's systems is restricted to authorised personnel on a strict need-to-know basis;
• Identity documents submitted for KYC are stored in an encrypted, access-controlled environment separate from general platform data;
• 1apiso conducts regular internal security reviews and vulnerability assessments of its platform infrastructure.

Despite these measures, no internet transmission or data storage system is completely secure. In the event of a data breach that is likely to adversely affect your rights and freedoms, 1apiso will notify the National Privacy Commission and affected players in accordance with the requirements of DPA 2012 and its implementing rules.

10. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 1apiso:

• Right to be Informed: You have the right to know how your personal data is collected and used — which this Privacy Policy provides;
• Right to Access: You may request a copy of the personal data 1apiso holds about you. Requests are processed within fifteen (15) business days;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data in your 1apiso account;
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Data Portability: You may request a machine-readable copy of the personal data you provided to 1apiso;
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time;
• Right to Lodge a Complaint: You have the right to file a complaint with the National Privacy Commission of the Philippines if you believe 1apiso has violated your data privacy rights.

To exercise any of these rights, contact the 1apiso Data Protection Officer using the contact details in Section 13.

11. Minors

The 1apiso platform is strictly intended for persons aged 21 years and above. 1apiso does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by a person under 21, we will immediately delete that data and close the associated account.

If you are a parent or guardian and believe your child has registered on 1apiso, please contact our support team immediately so we can investigate and take appropriate action.

12. Changes to This Privacy Policy

1apiso reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players through an in-platform notification or email to the address on file. The revised Policy will take effect on the date stated in the notification.

We encourage you to review this page periodically to stay informed about how 1apiso protects your personal data. Your continued use of the platform following notification of changes constitutes acceptance of the revised Privacy Policy.

13. Contact and Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the 1apiso Data Protection Officer:

Our support team serves players across Manila, Cebu, Davao, Quezon City, Makati, and all regions of the Philippines. We take every data privacy concern seriously and will work to resolve your request promptly and transparently.